Support
A question, a problem, a suggestion: write to us. We read every message.
Write to us
This is the most direct route. Mention your iPhone model and iOS version if your question is about how the app behaves.
[email protected]Usually answered within 48 working hours.
Frequently asked questions
Why are the automatic summaries not showing?
Apple Intelligence is missing or switched off on this device. Automatic summaries rely on it. Recording, transcription and notes keep working normally.
How do I get my data out?
Settings → Export, as vCard or as a spreadsheet. Your cards and encounters leave the app in a format you can open elsewhere.
Can I find my cards again on another iPhone?
No: nothing is synced, since there is no server. Use the export to move your data from one device to another.
The recording stopped — have I lost my meeting?
No. The Meetings tab offers to recover it the next time you open the app.
What happens when the free trial ends?
Your data stays where it is. Only the creation of extra cards becomes unavailable; everything already saved remains readable and exportable.
How do I cancel?
iOS Settings → your Apple Account → Subscriptions. Apple handles the subscription end to end: NETMESAFE has no access to it and can neither extend nor stop it.
Permissions requested
All of them are optional: the app stays usable if you decline.
| Permission | Why | If you decline |
|---|---|---|
| Microphone | Record a meeting | Typed notes |
| Speech recognition | Transcribe, on the device | Typed notes |
| Camera | Read a QR code, photograph a card | Manual entry, vCard import |
| Contacts | Save an encounter to the iOS address book | The entry stays inside Pocket |
| Calendar (read) | Offer to record the meeting in progress | Start it by hand |
| Photos (add) | Save the image of your QR code | Every other sharing method works |
Subscription
Premium costs $3.99 per month or $24.99 per year in the United States, €4.99 / €29.99 in the eurozone, after a one-week free trial. The app itself is free to download.
Purchase, renewal, refund and cancellation all go through the App Store. Everything is managed in iOS Settings → your Apple Account → Subscriptions.
Going further
Last updated : 3 September 2026